Stage 5 · B1–B2
Professional phone calls — practise in context
Professional phone calls: progressive explanation, topic-specific examples, guided exercises and a corrected assessment.
1. Objective
By the end, you will manipulate forms related to “Professional phone calls” without copying the model.
2. Discover
Take two “Professional phone calls” examples and change one element at a time.
3. Understand
To understand “Professional phone calls”, start from the examples rather than an abstract definition. Picture the scene: who is speaking, to whom, for what purpose and how formally?
In a real situation, decide your intention first: ask, explain, refuse, thank… Then adapt the phrase to the level of politeness and the person you are speaking to.
4. Guided practice
5. Independent practice
6. Write / speak
Create two personal examples with “Professional phone calls”: one close to the model and one from your own day.
7. Check your learning
8. Remember
For Téléphoner au travail , identify the context first, then the form carrying the useful information. Always check your answer in a complete sentence.
9. Now I can…
- I can recognise “Professional phone calls” in a new example.
- I can justify my choice and create an example.