Stage 5 · B1–B2
Professional phone calls — understand and recognise
Professional phone calls: progressive explanation, topic-specific examples, guided exercises and a corrected assessment.
1. Objective
By the end, you will identify and explain “Professional phone calls” in new examples.
2. Discover
Compare: Bonjour, Léa Martin à l’appareil.; Je vous appelle au sujet de la réunion.; Puis-je parler à Mme Dupont ?; Je vous la passe.. Which clue helps you recognise Téléphoner au travail ?
3. Understand
To understand “Professional phone calls”, start from the examples rather than an abstract definition. Picture the scene: who is speaking, to whom, for what purpose and how formally?
In a real situation, decide your intention first: ask, explain, refuse, thank… Then adapt the phrase to the level of politeness and the person you are speaking to.
4. Guided practice
5. Independent practice
6. Write / speak
Create two personal examples with “Professional phone calls”: one close to the model and one from your own day.
7. Check your learning
8. Remember
For Téléphoner au travail , identify the context first, then the form carrying the useful information. Always check your answer in a complete sentence.
9. Now I can…
- I can recognise “Professional phone calls” in a new example.
- I can justify my choice and create an example.
