Stage 5 · B1–B2

Level B1–B2

Handling a situation at the bank — reuse it in speaking and writing

Handling a situation at the bank: progressive explanation, topic-specific examples, guided exercises and a corrected assessment.

Duration: 25 minPrerequisites: banque-pratiquerPass mark: 80%

1. Objective

By the end, you will reuse “Handling a situation at the bank” in a sentence or situation of your own.

2. Discover

Read the “Handling a situation at the bank” examples as models. Identify what stays stable and what can change.

3. Understand

To understand “Handling a situation at the bank”, start from the examples rather than an abstract definition. Picture the scene: who is speaking, to whom, for what purpose and how formally?

Je voudrais ouvrir un compte.Je souhaite faire un virement.Quels sont les frais ?Ma carte ne fonctionne plus.J’ai oublié mon code.Pouvez-vous imprimer un relevé ?
Watch out

In a real situation, decide your intention first: ask, explain, refuse, thank… Then adapt the phrase to the level of politeness and the person you are speaking to.

4. Guided practice

5. Independent practice

6. Write / speak

Say what you want to mean first, then express it with “Handling a situation at the bank”. Read it again as if you were receiving it.

7. Check your learning

8. Remember

For Gérer une situation à la banque , identify the context first, then the form carrying the useful information. Always check your answer in a complete sentence.

Download worksheet (PDF)

9. Now I can…

  • I can recognise “Handling a situation at the bank” in a new example.
  • I can justify my choice and create an example.