Stage 5 · B1–B2

Level B1–B2

Handling a situation at the bank — practise in context

Handling a situation at the bank: progressive explanation, topic-specific examples, guided exercises and a corrected assessment.

Duration: 25 minPrerequisites: banque-comprendrePass mark: 80%

1. Objective

By the end, you will manipulate forms related to “Handling a situation at the bank” without copying the model.

2. Discover

Take two “Handling a situation at the bank” examples and change one element at a time.

3. Understand

To understand “Handling a situation at the bank”, start from the examples rather than an abstract definition. Picture the scene: who is speaking, to whom, for what purpose and how formally?

Je voudrais ouvrir un compte.Je souhaite faire un virement.Quels sont les frais ?Ma carte ne fonctionne plus.J’ai oublié mon code.Pouvez-vous imprimer un relevé ?
Watch out

In a real situation, decide your intention first: ask, explain, refuse, thank… Then adapt the phrase to the level of politeness and the person you are speaking to.

4. Guided practice

5. Independent practice

6. Write / speak

Create two personal examples with “Handling a situation at the bank”: one close to the model and one from your own day.

7. Check your learning

8. Remember

For Gérer une situation à la banque , identify the context first, then the form carrying the useful information. Always check your answer in a complete sentence.

Download worksheet (PDF)

9. Now I can…

  • I can recognise “Handling a situation at the bank” in a new example.
  • I can justify my choice and create an example.